4 typo horror stories from the workplace

4 typo horror stories from the workplace4 typo horror stories from the workplaceStray letters can have a habit of working their way into (or sometimes being left out of) the most crucial of places, especially when theres a lot at stake. Here are someexamples - both big and small - of what can happen when you really screw up your spelling.Example 1 The State of the UniomPresident Trump gave his first State of the Union address, butthere welches a glaring error on some of the tickets, according to POLITICO.You guessed it State of the Uniom.The New York Timespointed out that the tickets called the Visitors Gallery the Visitors Gallery. A spokesman for the sergeant at arms to the Agence France-Pressethat the Uniom gaffe was corrected immediately, and our office is redistributing the tickets.Example 2 The typo left in a job applicationAlison Green, author of the Ask a Manager blog, responded to a readers questionabout this. The reader wrote about how, after working hard on a resume and titelblatt letter for a job at a non-profit, they sent the email with the attached materials to the president, but with an accidental typo. There was no cancel button to retrieve it, so the reader corrected and re-sent it in a panicked state. Greens response, in partEveryone makes a typo now and then. Your letter wasnt littered with them it was one typo - and then you corrected it. Now, some may say that the correction is overkill, but I would actually be a little bit charmed by your instant correction Hiring managers are human, and weve all had that sickening feeling of realizing one second too late that we made a mistake on something. You spotted it, and you corrected it. Good - thats what we want employees to do. (Personally, I dont mind a little proofreading neurosis. Okay, I love it.)Example 3 The typo that gave us GoogleA postby David Koller of the Stanford Computer Science Department Computer Graphics Laboratory details how the Google we know came to be. He attributes the information to friends and colleagues who work where Google was founded on campusIn 1996, Larry Page and Sergey Brin called their initial search engine BackRub, named for its analysis of the webs back links. In 1997, Larry and his officemates discussed a number of possible new names for the rapidly improving search technology. Sean recalls the final brainstorming session as occurring one day during September of that year.Sean and Larry were in their office trying to think up a good name - something that related to the indexing of an immense amount of data. Sean verbally suggested the word googolplex, and Larry responded verbally with the shortened form, googol (both words refer to specific large numbers). Sean was seated at his computer terminal, so he executed a search of the Internet domain name registry database to see if the newly suggested name was still available for registration and use. Sean is elend an infallible speller, and he made the mistake of searching for the name spelled as google.com, which he found to be available. Larry liked the name, and within hours he took the step of registering the name google.com for himself and Sergey.Ok, ok, I know what youre thinking Why is this a bad thing? While it this isnt necessarily a negative case,it shows how much of an effect a typo can have on a company.Speaking of having an impact on an organizations future Example 4 The typo that spelled the end of a 124-year-old companyTurns out, government agencies can face dire consequences for failing to get their lettering right.The Guardian reports that UK government agency Companies House (which is the registrar of companies) wrongly listed Welsh engineering firm Taylor Sons Ltd. as having gone into liquidation in 2009. It was 124 years old at the time.The problem? They listed the wrong company - the company that went into liquidation was Taylor Son Ltd., without an s. Companies House made the change in three days, but the typo had already caused huge trou ble for the organization.Taylor Sons business evaporated orders were canceled, contracts were lost and credit from suppliers was withdrawn. The company subsequently went into administration, and was finally dissolved in 2014, The Guardian reported.The publication added that Companies House had to pay a claim - that the managing directors lawyers said was 8.8m - after the company successfully sued for damages.Whether you misspell something on a job application or official company documentation,one thing is abundantly clear Typos and punctuation mistakescan have the profound potential to make or break you, so always be sure to check your work.

How to Answer Interview Questions About Customer Service

How to Answer Interview Questions About Customer ServiceHow to Answer Interview Questions About Customer ServiceWhen youre interviewing for a job, you need to be prepared for all kinds of interview questions, from thestandard(Where do you see yourself in five years?) to thedownright wacky(Why is a tennis ball fuzzy?) But since you dont have an endless amount of time to prepare, it makes sense to focus the bulk of your preparation time on the questions youre most likely to get. If youre applying for a retail or customer tafelgeschirr position, for example, a common job interview question is, What is customer service? Heres information on why interviewers ask this question, and on how to prepare and give a good response. Youll also find examples of strong answers to the question. What the Interviewer Wants to Know An interviewer asks the question, What is customer service? for a couple of reasons. Firstly, he or she wants to know that you are familiar with the retail/customer servi ce lingo. Terms like customer service, customer satisfaction, and customer loyalty are all concepts that you should be familiar with if you are in this industry. Secondly, interviewerswant to be aya that you can identify the many parts that make up good customer service. After all, customer service is mora than just being a friendly face, and employers want to make sure you know this. If you show that you understand what makes good customer service, the interviewer will have confidence that you can handle the job. How to Answer Tailor your answer to fit the job. While the basic tenets of good customer service are the same from organization to organization, the details can vary widely. Before your interview, do a littleresearch on the organizationand its attitude towards customer service. Read recent news stories about the organization, andfollow the company on Twitter, Facebook, Instagram, etc., to find out what face the company presents to the world. Youre hoping to get a rough idea of the companys philosophy about customer service. Many organizations provide this information right up front, as part of their branding strategy. Look on their About Us page on their website to get a sense of how they think of their customers, and how they serve those customers. Look for any keywords that you might want to use in your interview answer. Look for opportunities to drop those keywords into yourinterview answers. You might feel a little awkward, but the impression youll give is one of someone whos already aligned with the brand. Address All Parts of Customer Service Your answer should acknowledge that there are many pieces that make up customer service. For example, customer service in part means being a good public face for the company. That means being courteous and pleasant to customers or clients. However, another important part of customer service iscommunication you need to listen to peoples concerns and answer questions in a clear, efficient manner. Exp lain and identify these parts, and the interviewer will be impressed with your knowledge. Provide an Example While this question is about customer service, generally speaking, the interviewer is also trying to see if you have thecustomer service skillsthat are right for the job. Therefore, if you have time, you might add an example to the end of your answer. Provide an example of a time you demonstrated the customer service qualities you mention or explain how you learned about customer service through a particular experience (make sure it is a positive experience that demonstrates your skills). An example can help connect your answer back to why you are a strong candidate for the job. Dress Appropriately You can demonstrate your understanding of strong customer service throughout the interview. Keep in mind that not all communication takes place out loud. In addition to being prepared to answer the interviewers questions, you want to create a positive first impression by dr essing appropriately, making friendly eye contact, and maintaining open,confident body language. Especially in a job interview for a customer service role, its important that you prove to thehiring manager that you understand howto convey the right messages with your appearance and demeanor. This might mean keeping yourmakeup or jewelry more (or less) conservativethan you would during your off-time, or just making sure that yourinterview outfitis clean, pressed, and free of lint or animal hair. Examples of Best Answers Here is a selection of sample answers you can use to respond to questions about customer service. Be sure to tailor your own answer to fit your experience, and the company you are interviewing with There are many components to customer service, and you need all of them to truly satisfy customers. Customer service involves being a kind, courteous, and professional face for the company. It also involves listening carefully to customer wants and concerns. Beyond list ening, customer service is doing everything in ones power to efficiently and accurately serve each customer. Finally, customer service is about clearly explaining solutions to clients. All of these components of customer service lead to happy and loyal customers, which I know is the ultimate goal of your company. Customer service is more than waiting on customers. It includes trying your best to make sure that the customer is satisfied. I know customer satisfaction is extremely important to your company, and it is always something I strive for in my retail experience. For example, I recently had a customer who was disappointed that we did not have an item in our store. I called four other branches of our company, and finally called company headquarters, to find the item. I then had it shipped to our branch, and the customer had the item within four days. Working hard to meet customers needs is always my priority. Customer service is listening to customers and helping to resolve thei r issues so that they remain happy and loyal. Listening is such a critical, and sometimes overlooked, part of customer service. Having worked in a call centerfor five years, I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions. fruchtwein customers already begin feel taken care of once you listen carefully to their concerns. Asking clarifying questions, repeating their concerns, and simply quietly listening are helpful ways to demonstrate that you are listening and that you care about their problems. Taking time to practice your answer to the question, What is customer service? will ensure that during your actual interview you demonstrate the confidence, presence of mind, knowledge, and poise that employers seek in their customer service representatives. Also review tmore common interview questions about customer service to be sure youre prepared for the interview.

The Success Journey Mark Zuckerbergs Pre-Facebook Resume

The Success Journey Mark Zuckerbergs Pre-facebook inc ResumeThe Success Journey Mark Zuckerbergs Pre-facebook inc ResumeEver wondered what Mark Zuckerbergs resume looks like? Was he as remarkable before founding Facebook?Have you wondered what, exactly, does it take to go from being a student at a university to one of the worlds youngest billionaires and CEO superstars? Well, we definitely have so for this reason, we bring you the story of Mark Zuckerberg, all in the format of a sassy resumeMarks fascinating life story starts in 1984 in White Plains, New York. His father taught him Atari BASIC Programming in the 1990s, and later hired a software developer to tutor him privately. Zuckerberg took a graduate course in the subject at Mercy College near his home while still in high school. His father was a work-at-home dentist, so to help his dad out, in 1996, Mark Zuckerberg built a software program called ZuckNet that allowed all the computers between the house and the dental office to communicate with each other. This program is now considered a primitive version of AOLs Instant Messenger, which came out the following year.During his time in college, hes done a number of controversial things. He made an app called Facemash, a social website letting users decide who was hot or not. The website, even though it was considered to be unethical and sexist by the university, went viral quite fast. Some consider it to be the predecessor of Tinder, one of the most popular dating apps out there. He also made a coursematch website, allowing students to know what classes theyre taking and to form study groups.So its evident that Mark Zuckerbergs resume was impressive enough, even before founding Facebook But get this, he wasnt some IT prodigy. He was more of an entrepreneur and less of a developer. Its a pretty less-known fact that he actually majored in psychology at Harvard, not computer science. On the website TopCoder, you can see Zuckerbergs rankings in terms of progr amming, which was not all that high. So if theres anything to take away from all this, its that you dont have to be the most academic rolle out there, or have 200 years of work experience to be successful what counts is your persistence in making dreams into reality.Liked the article? Want to learn what makes other famous people tick? Like our Facebook page for weekly inspirationReferences Richard Feloni Business Insider/Joel Brown Addicted2Success/Alyson Shontell Sfgate/Larry Kim Inc/Brandon Griggs CNN /Aseem Gauav Indiatvnews/Charles Arthur The Guardian/Andrew Pulver The Guardian/Jemima Kiss The Guardian/Jose Antonio Vargas Newyorker /Marilynn McLachlan Nzherald/Anna Vital FundersAndFounders/Joshua Barrie Business Insider/Rebecca Borison Business Insider/Ned Smith Businessnewsdaily /Priya Florence Shah BlogBrandz/Ekaterina Walter Inc/Jack Linshi Time/Julie Bort Business Insider/Eli Langer CNBC/Ashkan Karbasfrooshan Techcrunch/Jolie ODell Venture Beat/Rebecca Greenfield The Wire/Peter Economy Inc/Alyssa Newcomb Abcnews/Jennifer Booton Marketwatch/Adrian Granzella Larssen The Muse/Katherine Moon The Muse/Seth Fiegerman Mashable/Christine Ekickson Mashable/Hayley Tsukayama Washingtonpost/Max Knoblauch Mashable/Steve Kux Lifehack/Billy Gallagher Techcrunch/Maya Kosoff Business Insider/Sarah Frier Bloomberg/Amar Toor The Verge/Rich McCormick The Verge/James Vincent The Verge/Benjamin Popper The Verge/Jena McGregor Washington Post/Kim Shandrow Entrepreneur/Geoff Weiss Entrepreneur/Kevin Daum Inc/Tom Tauli Forbes/Eric Jackson Forbes/Karissa Bell Mashable/Brian Koerber Mashable/Samantha Murphy Kelly Mashable/Laura Montini Mashable Volen Vulkov Co-founder Harmonizer-in-chief at . Helping people achieve work-life harmony. A firm believer in Bulgaria, Liverpool supporter, ego-fighter and young Ving-Tsun padawan. One comment on The Success Journey Mark Zuckerbergs Pre-Facebook ResumeLeave a Reply Cancel replyYour sch melzglas address will not be published. Required fields are marked *CommentName * Email * Website Subscribe now for moreSee more great content and inspiring examples of resumes done right each month. Subscribe Youre subscribed Latest posts See all posts by Eric D. Halsey The Resumes of Chernobyl by Eric D. Halsey 4 Ways Creativity Can Improve Your Resume by Katherine (Tori) LutzHow to Create a First Year Elementary School Teacher Resume

Giving Robots a Human Touch

Giving Robots a Human Touch Giving Robots a Human Touch Giving Robots a Human TouchWhile her robot, Mimus, isnt a pet, Madeline Gannon programmed the industrial robot to behave like a docile creature. Its all in the name of sparking a conversation about the way robots and philanthropischs interact.For a recent art installation, Gannon trained a common industrial robot, which she named Mimus, to move spontaneously while roaming around its enclosure. Mimus appeared at the Design Museum in London through April as part of the exhibit Fear and Love Reactions to a Complex World.Gannon is principal researcher at the Carnegie Mellon Atonaton Studio, which develops ways for humans to better communicate with machines.Mimus is the name of the bird genus that contains mockingbirds.Mimus the robot is an ABB IRB 6700 industrial species of the type usually used on automotive assembly lines to perform tasks like spot welding and material handling. The robot can hold up to 441 pounds, has a reach rad ius of 8.5 feet, and moves at a top speed of about 15 miles per hur. In other words she (as Gannon calls the robot) is not a machine to be trifled with.Which is exactly the point, Gannon says.There is the potential for empathy and companionship between humans and machines. Image AtonatonAs intelligent, autonomous robots become a more ubiquitous part of the built environment, its critical we design more effective ways of interacting and communicating with them, she says.The newer, smarter, autonomous robots like drones, trucks, or cars share many attributes with industrial robots theyre large, fast, and potentially dangerous, and they dont communicate well with their human counterparts, Gannon adds.But deciding how these robots mediate our lives should not be the sole discretion of tech companies or cloistered robotics labs, she says. She programmed Mimus with a simple, agent-based behavior that generates her movement and trajectory.As the programmer, I set up the boundaries of whe re she can and cannot go. So, for example, she cant run onto the floor or leave her enclosure, but she decides how to move to go visit a person, Gannon says.Mimus did act toward her admirers like a relatively tame animal kept at bay by a gate at the zoo. Mimus depicts one way people could empathize with a machine and, in that way, better live harmoniously and safely with autonomous robots via body language, Gannon says.In developing Mimus, we found a way to use the robots body language as a way to cultivate empathy between museum-goers and a piece of industrial machinery, she says. Body language is a primitive yet fluid means of communication that can broadcast an innate understanding of the behaviors, kinematics, and limitations of an unfamiliar machine.Mimus also shows the untapped potential industrial robots have for working with humans. After all, Ganon adds, industrial robots arent going anywhere. Theyve remained relatively unchanged for the past 50 years.When something respond s to us with lifelike movements, even when it is clearly an inanimate object, we, as humans, cannot help but project our emotions onto it, Gannon says. But body language isnt the sole way to bridge the human-robot divide, she adds.We need many more diverse and imaginative solutions for the various ways these intelligent machines will immerse themselves in our homes, offices, and cities, Gannon says.In response to one commonly cited social fear robots taking work from humans, Gannon says she believes in a more optimistic future, where robots expand humanity instead of replacing it.With Mimus, rather than view robots as a human adversary, we demonstrate a future where autonomous machines, like Mimus, might be companions who co-exist with us on this planet, she adds.Jean Thilmany is an independent writer. For Further Discussion When something responds to us with lifelike movements, even when it is clearly an inanimate object, we, as humans, cannot help but project our emotions onto it. Madeline Gannon, Carnegie Mellon Atonaton Studio

Information Management (3A0X1) Job Description

Information Management (3A0X1) Job DescriptionInformation Management (3A0X1) Job DescriptionThis AFSC had been converted to 3D0X1, Knowledge Operations Management. What type of information is needed to drop bombs on enemy locations? Or to launch missiles? The information has to be 100% correct before sending precious resources as Air Force personnel and millions of dollars of equipment into harms way. The Knowledge Management specialists are responsible for the coordination and distribution of information and data play a critical role in every department of the Air Force. Knowledge Management Specialists create, update, and dispose of everything from educational and mission essential training manuals to managing the flow, distribution, life cycle and information integral to Air Force mission operations. Specialty Summary The Knowledge Management Specialist performs, supervises, or manages a variety of communications and information management (IM) tasks and activities including s taff betreuung, publishing, records, administrative communications, and workgroup management (information systems and technology support). Related DoD Occupational Subgroup 510. Duties and Responsibilities The AFSC 3D0X1, Knowledge Operations Management performs IM functions and manages electronic and manual publications and forms development, design, control, storage, and dissemination. They acquire and distribute publications and forms using manual or electronic means providing guidance to ensure publications and forms meet prescribed style, format, and legal and statutory requirements. The Knowledge Operations Management specialist implements procedures for manual and electronic creation, control, coordination, dissemination, and disposal of administrative communications. Establishes and maintains offices of records. Creates manual and automated file plans. Applies file cutoff procedures and disposes of and retrieves records. Operates and manages automated records informatio n management system. Operates and manages a records staging area for inactive records storage. Complies with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and provides assistance to ensure others comply. Provides PA, FOIA, and records management training. Operates the Base Information Transfer System and Official Mail Center using manual and automated systems. Knowledge Operations Management Specialists performs workgroup management (information systems and technology support) functions and manages hardware and software. Members of this AFSC perform configuration, management, and initial diagnostics of information systems. Coordinates and documents information systems repairs. Runs system diagnostics and determines cause of hardware and software failures. Removes and replaces components and peripherals to restore system operation. Installs and configures software operating systems and applications. Provides customer service to assist in operation, restoration, a nd configuration of information systems. Develops and implements web sites and pages. Manages and assists others in content management of web sites and pages. Prepares and processes information systems requirements to support mission needs. Monitors and manages information system security programs. Reports security incidents and formulates and applies corrective security procedures. Knowledge Operations Management also provides IM support and assists the support staff with a range of tasks including records management administrative communications information flow including processing, controlling, and distributing mail publishing management workshop management. Operates information systems (stand alone and networked) to create, collect, use, access, disseminate, maintain, and dispose of information. Helps customer determine life cycle management of their information. Manages IM processes and activities. Responsible for overall administration, management, and life cycle of informati on and control of information resources. Specialty Qualifications Knowledge. Knowledge. Knowledge is mandatory of policies and procedures relating to the life cycle of information and control of information resources, including administrative communications, official records, publications, and forms information systems (operation and support), and general office management principles. Education. For entry into this specialty, completion of high school with courses in business, English composition, computer science or information systems, mathematics, and keyboarding is desirable. Training. The following training is mandatory for award of the AFSC indicated3A031. Completion of a basic IM course.3A071. Completion of the advanced IM course.Experience. The following experience is mandatory for award of the AFSC indicated (Note SeeExplanation of Air Force Specialty Codes).3A051. Qualification in and possession of AFSC 3A031. Also, experience performing functions such as office manage ment publications and forms management or preparing, controlling, and processing written communications. 3A071. Qualification in and possession of AFSC 3A051. Also, experience performing or supervising functions such as distributing mail and messages planning and programming document security records management publications and forms or preparing, monitoring, controlling, and processing written and electronic communications.3A091. Qualification in and possession of AFSC 3A071. Also, experience managing and directing information management processes or resource management.Other. The following are mandatory for award and zurckhalten of the AFSC indicatedFor award and retention of AFSC 3A031 ability to keyboard 25 wpm is mandatory. Occupational Badge Occupational badges are reflective of a service members Air Force specialty. The enlisted Air Force Job Specialty Code (3D0X1) is earned after completing the 7.5 week basic military training and the technical school. As with most badges, a s you progress in your job level the airmen will earn a senior badge after 7 skill level or the master badge after 5 years in the 7 skill level. Deployment Rate for this AFSC Strength Req G Physical Profile 333233 Citizenship No Required AppitudeScoreA-32 (Changed to A-28, effective 1 Jul 04). Technical Training Course E3ABR3A031 004 Length (Days) 37 Location K Detailed Career and Training Information for This Job Possible Assignment Information

Lies Youve Been Told About Teachers Assistant Resume

Lies Youve Been Told About Teachers Assistant Resume New Step by Step Roadmap for Teachers Assistant Resume A personal meeting however brief will provide you with the edge. Whenever you have decided what area youre likely to develop you ought to take into account what target youre likely to set for yourself. The very first point to consider if you cant locate work close to home is moving. For some it needs to be small actions. Top Teachers Assistant Resume Choices The function of any teaching assistant is generally a highly responsible one. Since a teachers aide associate degree may be used as a stepping stone for a more advanced education degree down the street, its often an excellent place to begin. Some principals want their assistant principals to manage discipline in buchen for the principal can concentrate on administrative tasks. Being an assistant teacher is a challenging job that demands excellent people skills with children and grownups alike. In the event you be set a particular class or department then you are going to want to work closely with the teacher so you are both working towards the very same targets. In fact, lots of experienced teachers would argue that a substantial portion of the teaching career was went doing things outside the classroom. At times the term paraprofessional is utilised to spell out teacher aides. When applying for a job for a teacher assistant, make sure to read the work description for a list of the particular skills necessary for that job. Teachers Assistant Resume Explained Employers want employees who are seriously interested in doing the job and they are searching for those who care about their jobs. Experience in infographic resume with each work search objective. Work Environment Work environment can fluctuate greatly based on occupational specialty. Indeed, teaching is among the strongest vehicles on the planet for creating change. By highlighting what you do well, it is going to allow you to l ook for work in areas you will enjoy. Volunteering in general is an excellent chance to obtain experience of working with children. ur expertise in educational recruitment means job seekers can be sure in our capacity to offer a knowledgeable, professional and personal service in any way times. Theres also a quantity 5 qualification which offers you a greater certificate, but a lot of jobs will request the level 4 as a minimum. Military service is going to be credited to the members account at the period of retirement. The member may also opt to withdraw her or his accumulated contributions from the plan after termination of their employment. You could have a member of staff with a limited quantity of time available or has other responsibilities so very good communication is essential. While graduation from an accredited program isnt always required to be a speech-language pathologist, it can be useful in obtaining a license or might be asked to acquire a license in some st ates. At times, candidates have the ability to be given a conditional certificate, which enables applicants two years to satisfy the testing requirements. Students accept an assignment with a single link, so that you can get right to the material. The Number One Question You Must Ask for Teachers Assistant Resume At the close of the lesson is an open-book exam, which you might take online. There are a lot of hotel, restaurant and recreational jobs out there. There are a couple diverse kinds of NYSTCE test alternatives. In the majority of instances, scores are made available approximately 1 month after the conclusion of the exam. fruchtwein Noticeable Teachers Assistant Resume Teachers in private schools do not have to meet state requirements. Students may register at any moment and have a complete year to finish their studies. Many schools also provide programs that permit you to transfer credits earned during your associates program towards a bachelors degree in educati on, which can be useful should you later choose to pursue a career for a lead teacher. Most private schools have small class sizes which makes it simpler for teachers to fulfill the requirements of each of their students. Think about what you would like for your school in a specific semester or over the span of a year. Course descriptions are offered on the eCalendar. Be sure students know when you could be readily available to assist them outside the laboratory. Teachers Assistant Resume Secrets That No One Else Knows About Charter schools are usually smaller, and could have additional requirements for their faculty and students. Later on, a doctoral degree may be the essential entry-level level. Some students will benefit from the divide. Resume alongside students. Youre able to undertake additional postgraduate professional improvement. On-line learning gives a handy and flexible means to earn an education. Formal evaluations arent required for RAs. IRACDA programs ar e given at only 19 institutions, limiting the research choices available to candidates.

Resolving Employee Conflicts - Spark Hire

Resolving Employee Conflicts - Spark HireSo youre in your bro, working on important human resources business, when all of a sudden you hear shouting coming from outside your glass windows. You walk out to see Joe and Joanne fighting over a stapler, but its clear that this is about much more than a stapler. Years of submersed minor conflicts between the two have erupted in this battle over one of many unused staplers. What do you do to resolve this?For the sake of useful advice, the stapler employee conflict leaves one of the two parties in the wrong. But you cant just call someone out on it without hearing both sides of the story, so get the two in an isolated room. If they get irrational and say they are going to hash it out right there on the office floor, remind them that they are not in their homes and are in a professional place.So youveisolated the employee conflict and the rest of the employees can get back to work now its time to resolve this. You sit both employees down acro ss from one another and set the story straight. Listen to the facts and judge for yourself who is right and who is wrong, but dont go by opinion. You have to settle this by the book without any bias so that none of them can say you are picking sides which can create problems further down the road. Once you decide who is right and who is wrong, the argument is settled. If the loser is still unhappy and causing trouble, tell them to get a grip or go home and wait for you to call him or her back. That should quiet them down.Now that theyre calm, you have to reprimand both of them. Itdoesntmatter who is right and who is wrong, they were both disrupting the professional work place and need to be reminded of proper office etiquette. They dont need to be punished (unless it got really out of hand) but a slap on the wrist is the way to go.The key to resolving employee conflicts is to first isolate the situation. Then you have to resolve the situation and finally reprimand both parties. That s the best way to resolve these employee conflicts with as little trouble as possible.Have you ever had a situation occur in your office like the one described above? Tell us how you handled it or would handle it in the commentsIMAGE Courtesy of Flickr bytanakawho

What Exactly Is a Green-Collar Job

What Exactly Is a Green-Collar JobWhat Exactly Is a Green-Collar JobIts a hot buzzword, but whats a real green-collar job?In the heart of this recession, with unemployment soaring and traditional jobs being exported overseas, the hot buzzword in the careers arena is green. Green-collar jobs are being talked about everywhere.The current administration is hoping that the emergence of green jobs will be a major economic stimulus. But is the hype over green jobs creating false hope with unrealistic expectations?Lets examine that question from four different points of view.1. EntrepreneurGayle Oliver-Plath, founder/CEO of CareerEco, a green job-search community, looks at green jobs as any positions that can help reverse negative environmental impact or provide environmental sustainability.2. CorporationFor corporate management, a very pragmatic overview of green jobs, products and services is that they should be focused on providing effective performance while reducing or reversing ecolog ical impact, sustaining the environment and maximizing the productive and responsible use of natural resources.3. GovernmentVP Joe Bidens task force identifies green jobs on whitehouse.gov in this way Green jobs are jobs that provide products and services which use renewable energy resources, reduce pollution, conserve energy and natural resources and reconstitute waste.4. AuthorCarol McClelland, executive director of Green Career Central and author of the forthcoming book Green Careers for Dummies, goes a step further and looks at green jobs through a series of goals, which I like very much. A green jobGenerates and uses clean, renewable energy.Lowers greenhouse gas emissions and pollution.Conserves energy, water and natural resources.Minimizes and reuses waste.Decreases the use of hazardous materials as inputs and outputs.Promotes biodiversity and restore ecosystems.Remediates/reverses/minimizes human impact on the planet.I have just scratched the surface with ansicht definitions of green jobs and careers. Simply stated, however, this burst of interest underscores the fact that our nation is just beginning to define this new world and approach a consensus on what it includes. Our understanding will continue to evolve as we rapidly become more environmentally conscious.Employers lure job seekers with green idealsAccording to CareerEcos Plath, businesses must ultimately adapt to new environmental technologies and consciousness to hold the interest of job seekers, especially as the economy revives. If they do not, they will fail to be competitive in the jobs marketplace for talent that embraces sustainability. She is right on target. And this is relevant to each and every industry, not just the new, green ones.Every industry is green, not just energyAre there green job opportunities out there? You bet Most people think in terms of jobs in energy industries like biofuels, wind, solar and hydro. Without question, job opportunities exist in those industries. Howev er, just about every industry is thinking green, which opens up green jobs within those industries.Dave Sanders, managing partner of in aller herren lnder search firm WorldBridge Partners and practice leader for clean technology, said that there is an emerging need in major corporations for people who understand the business issues surrounding going green and who can help identify ways those companies can maximize profits and mitigate risks. Opportunities abound for energy-efficient data centers and lighting, and companies want to eliminate processes that waste energy. Here is just one simple example accountants. Can bean counters really be green? Absolutely With emerging emphasis and growth on cap-and-trade initiatives, there is a demand for accountants who can perform the internal environmental audits within every company and industry.The growth of green opportunities is projected to be vast. Here are a few jobs compiled by The Green Economy Post that have a green impactEmissions traderClimatologist/environmental meteorologistCorporate social responsibility professionalSolar installationGreen jobs are even expanding into state and local governments. Take a look at what The Sierra Club is doing through their Cool Cities initiatives, and consider how your role may fit into these types of initiatives.Now that you can see the opportunities in green careers, how do you transition and make yourself marketable for a green job? In next months article, we will cover all the tactics on how to land a job in the new world of green opportunities.

What Your Company Needs to Know About Automated Financial Systems

What Your Company Needs to Know About Automated Financial SystemsWhat Your Company Needs to Know About Automated Financial SystemsTechnological advances in recent years have not bypassed finance and accounting. On the contrary, theyve played a significant role in changing business dynamics.Many companies are considering a shift to automated financial systems to better handle complex processes. Automated financial systems can streamline processes, help an organization meet its overall goals, and, ultimately, save time and money.In Benchmarking the Accounting and Finance Function 2014 from Robert Half and Financial Executives Research Foundation (FERF), 24 percent of U.S. executives said they use third-party software for account reconciliation, more than double the number in last years survey. An additional 16 percent of respondents said they use an internally developed tool.There are several reasons for businesses to consider switching from manual processesto an automated financial s ystem, includingNew and emerging regulationsEvolving technologyCompany growthIn general, the benefits outweigh the possible disadvantages of moving toward adopting automated financial systems.The benefitsThis type of automation can help an organizationQuickly assemble reports and balance sheetsEliminate lengthy manual reconciliation of accountsControl information flow across the companyFacilitate efficient communication between departmentsImmediately access informationFree up employees to devote more time to other tasksReduce errors due to multiple data entry pointsThe potential drawbacksBecause theyre not perfect, these systems do come with some potential downsides. These includeTime required to train management and key users on the new systemCost of system software and trainingPotential security concerns of cloud-based systems Transitioning to an automated financial systemIf youve determined that shifting to an automated financial system is the right move for your business, get s tarted with these five steps.Identify the key employees who will be involved in the transition, including those who will be trained first and those who will assist with the training.Consider which processes will be streamlined by adopting an automated financial system and which ones may still benefit from manual work.Make a rollout plan. Consider which staff members will need to take time away from their normal duties to assist with the implementation.Put your implementation plan into action. Expect some snags as employees get used to the new system, and emphasize the importance of accuracy during the transition.Continually evaluate the results of the move. Youll want to ensure that accuracy doesnt suffer while team members are still becoming comfortable with the change.Switching over to an automated financial system can yield significant benefits for your company. It also takes a measure of planning and patience as your staff learns and adjusts. Having a plan in place will help ens ure your organization benefits from the move and stays in touch with the newest technology.Has your company implemented an automated financial system? Share your experience below.

Career Profile of a Naval Aviation Ordnanceman

Career Profile of a Naval Aviation OrdnancemanCareer Profile of a Naval Aviation OrdnancemanLets be honest Without guns and missiles, theres little to differentiate military aviation from the kind of flying the rest of us are used to. And though we take for granted just how amazing it is that we can make giant tin cans fly across the world, attaching things that go BOOM to those tin cans still gives those of us with the minds of adolescent males a bit more of a thrill. After all, without weapons, Top Gun would just be - Top. Hence the need for weapons, and the sailors who maintain them on naval aircraft Aviation ordnancemen (AO). Duties and Responsibilities Lets be clear on what the Navy means by aviation ordnance Thatd be the massive machine guns, torpedoes, and mines that can be launched from any of a number of aircraft launched from ship or shore. Aviation ordnancemen are charged with counting, loading, and repairing that impressive arsenal, whether at a land-based airfield or aboard a mighty aircraft carrier. AOs may even be in charge of shipboard armories and maintaining the small guns, like pistols and rifles. (Because if you can handle a torpedo, you eat pistols for breakfast.) The Navys Enlisted Classification Manual adds that AOs can even be responsible for a variety of equipment that is very much not involved in blowing things up, but still vital to ordnance operations aboard ship, such as sprinkler systems . . . and aircraft carrier weapons elevators. Not all ordnancemen are stuck on the concrete waiting for the planes to come home, mind you. According to Navy Personnel Command, the truly qualified can earn additional flight pay by volunteering to be naval aircrew. Military Requirements As with all sailors, a high school diploma and qualifying scores on the Armed Services Vocational Aptitude Battery (ASVAB) are required to join the aviation ordnance community. One of two tiefpunkt scores, resulting from different combinations of test categori es, are required Verbal expression, arithmetic reasoning, and auto/shop must add up to 185 or higher, or else mechanical knowledge, auto/shop, and assembling objects scores must equal at least 140. Although theyre not required to be US citizens, potential AOs must also establish themselves as trustworthy by qualifying at least for a classified security clearance level. The job may be physically demanding, but on paper, minimum physical requirements to enter the AO rating amount to little more above and beyond the basics required to enter the Navy. But the nature of the work tinkering with electronics and listening to a lot of loud noises, basically means that AOs must also have normal hearing, normal color vision, and eyesight not worse than 20/100 (and correctable to 20/20.) Education Enlistees in ordnance fall in, at first, with the rest of the sailors at Naval Station Great Lakes, Illinois for Navy basic training. Following induction into the sailors way of life, specific t raining begins at Naval Air Station (NAS) Pensacola, Florida, where instructors spend nine weeks preparing candidates to work with the big guns. According to the AO rating information card from Navy Credentialing Opportunities On Line (COOL), the ordinance A school covers aviation basic theory . . . and electronics troubleshooting. Graduates must also spend two to three weeks in follow-on training that prepares them for a specific assignment, either as part of a ships complement or a member of an airwing. Certifications and Career Outlook Over at Navy COOL, aviation ordnancemen can scope out several civilian-equivalent certifications for the rating, all of them eligible for financial assistance from the Navy or the GI Bill Associate Electronics TechnicianCertified Aerospace TechnicianCertified Professional LogisticianForeign Object Elimination Also, the United Services Military Apprenticeship Program allows AOs to use the on-the-job experience to earn journeyman apprenticeship s tatus as ordnance artificers, aviation ordnancemen, or armory technicians.